Dealing with blacklisting reports in the UAE is not something a lot of users experience. Because of this, there isn’t a lot of information on what you can do if your IMEI is reported with a carrier like Virgin, for example. In this case, ESNDoctor wants to offer a great solution to help all those users recover their devices. So, if you are one of them and want to know how to Virgin Mobile IMEI unlock, keep reading, as we will reveal all the secrets behind this lock.
Can an MVNO like Virgin Blacklist IMEI?
Yes, but it has a catch since an MVNO like Virgin can’t directly add an IMEI to the reporting database. What they do instead is submit the blacklist request to their host carrier, and then that UAE network provider adds the IMEI to the shared national or GSMA blacklist database. The restrictions are the same, and the lock also affects all mobile networks in the UAE, including Virgin, but the process is done through their major carrier.
Can the IMEI Identify a Blacklisted Phone?
Yes, the IMEI number can identify if a phone is blacklisted because this unique 15-digit code is linked directly to your device’s status in global and national databases. It is the main way Virgin and your manufacturer have to identify your device and offer services based on your preferences and mobile plan. Once it’s blacklisted, every carrier can know it’s reported because the IMEI is the one that provides the report and model number associated with your smartphone.
Does a Blacklisted Phone still Connect to Wi-Fi?
Yes, any reported smartphone still has the option to use Wi-Fi and apps normally. The only thing that is locked is the general cellular network connection with every carrier in the UAE, but not the standard features of the device. So, if you go to a place with public Wi-Fi or someone activates a hotspot, you can connect and communicate through apps while looking for a permanent solution to unlock your phone.
What Carrier does Virgin Mobile use in the UAE?
Virgin Mobile UAE operates on the Du network, which is owned by Emirates Integrated Telecommunications Company (EITC). They were the ones that acquired the rights to use the Virgin Mobile brand in the UAE and fully manage its operations, including customer contracts, regulatory obligations, and, in this case, blacklist reports.
However, Du only creates the reports for Virgin, so they can’t clean a device that was locked by Virgin (only their own devices). If you want to unlock your mobile phone, you have to do it directly with Virgin, as they won’t take responsibility for that. The process can be complicated and tedious, but at least you can try to unlock your phone permanently with an official solution.
Can an eSIM IMEI be Blacklisted?
It can be locked to Virgin and only work with their network, but it won’t be blacklisted, as it is not related to the IMEI code. A blacklisted phone means that it can’t connect to any providers inside and outside the UAE. The eSIM is not part of that system since it’s only an additional feature you can activate (if the phone is compatible and it lets you choose the network), so it can’t get reported and is not part of the network unlock process to remove a report.
Does Virgin have an Unlock Code or Tool to Clean reported IMEI?
Not really; in this case, to unlock your Virgin Mobile phone, you will need to call them (800 165) or open a chat through their website to fix the blacklist issue. The network unlock code part is not for reported devices but for unlocking a phone for any SIM cards and mobile networks. So, instead of only being tied to Virgin, you can also use any SIM card from Etisalat or Du, but for that, you all need to make sure the phone isn’t locked and reported.
If you are able to contact them and explain the situation so they can unlock your device, the process will be automatically done after a couple of days, so it’s not necessary to download or install anything. On the other hand, if you can’t complete this process, remember that our unlock service is available and ready to make sure the phone will be unlocked in no time.
Can I Unlock a Virgin Mobile Device if I’m not in the UAE?
Yes, but it can be complicated, as you still need to provide Virgin with several details about the phone. Now, if you are talking about using other unlock services like ESNDoctor to clean an IMEI and phone for free, it is not necessary for you to be in the UAE, as we can take care of it wherever you are located now. Once the phone is unlocked, it should work again with Virgin or with whatever network provider you have at the moment.
ESNDoctor: The Best Virgin Mobile IMEI Unlock Tool!
To get your phone unlocked once and for all, you only need to complete some simple steps. The first one is to go to our website and complete the spaces you will see on the screen with the name, email, brand or model, and IMEI number of the phone you wish to unlock. After that, check your email, as we will send some verification steps to complete the cleaning process and ensure the mobile phone is unlocked by the end of the procedure.
Once you verify your identity with the membership ID that arrives in your email, you only need to wait for the server to find your IMEI and clean the report associated with it. This step can take several minutes, but it is only to ensure the information you entered before is accurate and that we can unlock the right code. To tell if your phone is clean after using ESNDoctor, we recommend checking the status online to ensure everything is working.
Of course it is! We are the best method to unlock your phone from the reporting database, as we manage specialized tools that can access the list and remove the restriction. We are also a regulated entity, making it possible to clean devices legally and safely by only supplying the IMEI number of the mobile phone, so you don’t need to get a new phone or risk your information somewhere else!
If your phone has already been cleaned and removed from the blacklist, you should use the same IMEI number that matches the SIM slot you’re using. So, if the IMEI 1 got reported and cleaned, you can use your phone normally with that SIM slot without changing it.
As long as the phone is locked and reported on the GSMA international database, it shouldn’t work in any country that is part of that entity. If it is not part of the GSMA, it can work with the mobile connection, but it can have limitations or issues depending on the blacklist they use.